The Welsh Refugee Council 

• Refugee Move-on Support to people who have been granted refugee status or other forms of leave to remain within the asylum system. 
• Legal advice and assistance to women seeking asylum. 
• A play support programme for families with young children that help children deal with the trauma of fleeing from persecution.
• Speaking out to ensure policy and practice meet the needs of asylum seekers and refugees, promote their rights and challenge discrimination. 
• Education and Training support 

Other Services: 

• Hardship support
• partnership drop in services
• conversation groups
• photography project
• food bank
• destitution 

British Red Cross’ Destitution Clinic - Wednesdays - 10am to 12:30pm

 Address: Rooms 30-31, YMCA, 1 the Kingsway, Swansea. SA1 5JQ
 Tel: 01792 630180
 Email: info@welshrefugeecouncil.org.uk
 Web: www.welshrefugeecouncil.org.uk

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Unity in Diversity

Community Drop-in 

UiD - filmed as part of Swansea City Opera's 'Musical Routes' project

Providing Food, Support and Learning opportunities to asylum seekers and refugees in the Swansea area.

• ESOL classes
• Support
• Meals
• Training Opportunities
• Signposting
• Donations
• Volunteering

Community Drop-in Sessions: Wednesdays & Thursdays - 4pm to 8pm

UiD Women’s Group - Every other Saturday – 11:30am to 1:30pm. Call Saba on 07478532028 for women’s group dates and details.

Tel: 07531 294145
Email: unityswansea@gmail.com 
Web: www.uidswansea.com

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Address: The Unitarian Church. High St, Swansea. SA1 1NZ (next to Argos)

Swansea Mosque & Islamic Community Centre

Swansea Mosque & Islamic Community Centre

Swansea Mosque is a religious facility for Muslims in South Wales. Seeking to be in accordance with the Holy Quran and the sunnah of the Prophet (peace be upon him), it strives to be a key focal point of the community with expanding services and provisions to truly enrich society.

• Prayer
• Education
• Religious advice & counselling 
• Marriage solemnisation 
• New Muslim Support
• Guided Mosque Tour
• Digital Broadband Radio
• Funeral Service 
• Volunteering Opportunities 
• Food-bank 

Address: 14-15 Saint Helen's Road, Swansea. SA1 4AW.
Tel: 01792 654535
Email: info@swanseamosque.org 
Web: www.swanseamosque.org

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Swansea became the UK’s second official City of Sanctuary in May 2010. It formally adopted its constitution in February 2012. City of Sanctuary is a national movement committed to building a culture of hospitality and welcome, especially for refugees seeking sanctuary from war and persecution. Swansea has offered a home to people who have lost their homes and families and we wish to celebrate the welcoming attitudes of Swansea people and organisations.

Volunteer Opportunities*

• A Better Welcome to Swansea is a project which aims to provide a warm welcome to asylum seekers and refugees (participants) when they first arrive in Swansea
• Sanctuary Speakers: to deliver awareness-raising sessions at various venues
• Translators: Supporting people to access services 

*All our volunteers are offered induction training, regular supervisions and support, travel expenses and references after you have completed 30 hours of volunteering.

Address: Voluntary Action Centre. 7 Walter Rd. Swansea. SA1 5NF
Email: swansea@cityofsanctuary.org
Website: https://swansea.cityofsanctuary.org/

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Reach + Swansea

The hub for ESOL in Swansea. We provide one central point of contact for anyone wishing to access ESOL courses. We assess each person and refer to the right course and support.

 Also offering ReStart. A holistic support service for refugees.

We provide advice and referrals for; housing, education, money and more.


Drop in times

• Monday - 9am - 4pm
• Tuesday - 9am - 4pm
• Wednesday - 9am - 4pm
• Thursday - 9am - 4pm
• Friday - 9am - 4pm

Address: Employment Hub, 1 the Kingsway (first floor), Swansea. SA1 5LF
Tel: 01792 284450
Email: info@reachswansea.wales 
Web: www.reach.wales

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EYST: Ethnic Youth Support Team

Organisation which supports BME young people and their families including refugees and asylum seekers.

• Volunteering
• Advice, Guidance and Support for Asylum Seekers
• Case work support for Refugees
• Volunteers to offer interpretation, job-search support, advice and guidance.
• Access to Computers for Job-search, Benefits Registration, etc.
• Referral to external agencies; Migrant Help, Asylum Justice etc.

EYST is sometimes able to scan/send documents to Asylum Justice if an appointment is needed outside of drop-in times, or if you want Asylum Justice to go to court with you.

Address: 11 St Helen's Road – Swansea - SA1 4AB
Tel: 01792 466980
Email:info@eyst.org.uk
Web: www.eyst.org.uk

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Duncan Lewis has the largest legal aid immigration practice in the UK and has been ranked by Legal 500 2015 for its business immigration and immigration human rights work in London and East Midlands and has been recognised as a top-tier law firm for its asylum and human rights work in Wales.

• Applying for asylum
• Human Rights Applications
• Unaccompanied Minors
• Appeals
• Advocacy / Upper Tribunal
• Judicial Review
• Reuniting refugees with their family members

Address: First Floor, Swan House, 146-147 St. Helen Road, Swansea. SA1 4DE
Tel: 033 3772 0607
Web: www.duncanlewis.co.uk/offices/Swansea_Office.html

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Displaced People in Action (DPIA)

Displaced People in Action (DPIA) is a registered charity that has been helping displaced people (refugees and asylum seekers) integrate into their new lives in Wales since 2001.Our mission statement is to provide specialist services and projects to refugees and people seeking asylum across Wales in order for them to successfully integrate into the community. Providing specialist services and projects to refugees and people seeking asylum across Wales in order for them to successfully integrate into the community. 

Address: Hastings House, Fitzalan Court, Cardiff. CF24 0BL
Email: info@dpia.org.uk
Web: www.dpia.org.uk

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Citizens Advice Bureau

Confidential and impartial service; and can advise on all aspects of the law, including your rights and responsibilities. The advice service that we provide is available to everyone, regardless of ethnic origin, age, religious beliefs, disability, health status, sexuality, gender, and language. Contact your local Citizens Advice if you want to speak to someone in person about an immigration problem. It’s important to get help early if you're not sure what to do.
You can get free, confidential help from your local Citizens Advice on:

• visa eligibility and applications - including advice on filling in forms (although they might not be able to fill in the form for you)

• chasing up Home Office delays

• getting replacement immigration documents

• problems with coming to the UK or staying in the UK, eg applications for entry clearance, leave to enter, leave to remain or residence permits

• becoming a British citizen (also known as ‘naturalisation’)

Address: Second floor, City Gates, 50a Wind street, Swansea. SA1 1EE
Tel: 01792 474882  
Web: https://citizensadvicesnpt.org.uk/

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Caer Las Access Point

The Outreach Project is for people who are homeless, threatened with homelessness or experiencing housing issues. Support is provided by a knowledgeable team who can help people gain a better understanding of their rights and the options available to them, depending on their circumstances. We also like to create more positive opportunities and experiences for people. These are often group activities which help people to build confidence and feel more valued in their community.

Our team offer one to one confidential support and advice with matters such as:- Housing Benefits - Budgeting - Health care - Substance misuse - Resettlement In addition to practical advice and support, the team is also skilled at listening and helping people with the emotional impact of their circumstances.

Caer Las Access point has helped destitute asylum seekers by completing Section 4 applications, referrals to substance misuse services & emergency accommodation.


Address: Access Point: The Strand, Swansea. SA1 2AW
Tel: 01792 467024
 Email: enquiries@caerlas.org 
Web: www.caerlas.org/outreach-project

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British Red Cross

*Volunteer Opportunities 

The British Red Cross helps vulnerable asylum seekers and refugees access essential services and adjust to life in a new country.

Family Tracking Service - We can help when families are separated by armed conflict, disaster or migration. When normal means of communication breakdown, we can still send Red Cross messages to relatives.

Family Reunion - The Red Cross plays a specific role in the reunion of families who have been separated around the world, and who have been allowed by the Home Office to join their families in the UK. In some cases, we can help pay travel costs for refugees whose families live overseas and have been granted a visa to come to the UK.

British Red Cross’ Destitution Clinic @ Welsh Refugee Council

Every Wednesday 10am to 12:30pm.

Rooms 30-31, YMCA, 1 Kingsway, Swansea . SA1 5JQ

Emergency cash/clothing vouchers. We can help pay travel costs for those needing to attend interviews in Liverpool. 

Address: Kidwelly House, Charter Court, Phoenix Way, Swansea. SA7 9FS  

Tel: 01792 772146   

Email: information@redcross.org.uk

Website: www.redcross.org.uk/Where-we-work/In-the-UK/Wales/Wales

BAWSO

Provide generic and specialist services including the provision of temporary accommodation in Wales for those suffering from domestic abuse and all forms of violence; including Female Genital Mutilation, Forced Marriage, Honour Based Violence and Human Trafficking.

*Volunteering Opportunities*

Contact

Tel: 01792 642003

Email: Info@bawso.org.uk

Address: 3rd Floor. 37-38 The Kingsway Centre, Swansea. SA1 5LT

Website: https://www.bawso.org.uk/

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 Asylum Justice is a charitable trust, founded in 2005, that provides free legal services to asylum seekers and refugees in Wales in cases where Legal Aid is not available.

Open drop-in sessions 

Cardiff
Every Monday between 6 and 8.30pm 
City United Reformed Church in Windsor Place, Cardiff. CF10 3BZ.


Swansea
The first and third Thursday of every month 6pm to 8pm.
 Swansea Wellbeing Centre. Walter Rd, Burman St, Swansea SA1 5PQ



PLEASE NOTE: If you plan to attend a drop-in session, please ensure that you bring all relevant paperwork with you (i.e. Home Office papers, papers from the Tribunal, letters from legal representative(s), etc.).

Contact 

Tel: 01792 467791

Email: info@asylumjustice.org.uk

Address: Portland House. 113-116 Bute street, Cardiff bay. CF10 5EQ

Website: www.asylumjustice.org.uk

Migrant Help

Migrant Help provides a wide range of services across the UK working with the following client groups:

·         New asylum claimants and refugees

·         EU nationals

·         Foreign national prisoners

·         Victims of modern day slavery (human trafficking)

Swansea Drop-in Service – Call 01792 466980 for latest schedule

EYST. 11 St Helens road, Swansea SA1 4AB

Contact

Email: info@migranthelpuk.org

Free asylum helpline: (open 24/7/365): 0808 8010 503

Webchat: www.migranthelpuk.org/su-portal (click on Contact us)

ASAP: Asylum Support Appeals Project

 We work with people who have been forced to flee their home countries and seek safety in the UK who then find themselves destitute, and in need of food and shelter. We also work with organisations around the UK working with persons seeking asylum who are in need of support.

• Tackling the root causes of destitution through policy, lobbying and litigation. 

• Ensuring asylum seekers across the UK have access to quality advice and information in relation to their legal rights to food and shelter. Increasing quality representation and dignity at the Asylum Support Tribunal for all asylum seekers. 

• To develop a well-resourced and purposeful organisation for the benefit of asylum seekers and the agencies supporting them. 

 * ASAP works with organisations supporting asylum seekers and not individuals themselves.

Advice Line: To refer cases call; 0203 716 0283

Web: www.asaproject.org

African Community Centre (ACC)

ACC launched their Asylum Seekers Community Transport Scheme.

ACC aim to provide advice and support to enable you to better settle into the local community. ACC Wales also run educational programmes for people of all ages and abilities including English language, citizenship, and information on various health issues.

•  English Classes
• Group Activities
• Asylum Seekers’ Transport Scheme 
• Drop-in Provision
• Signposting and referrals
• Access to training opportunities
• Volunteering opportunities

Contact

Tel: 01792 470298 

Email: info@africancommunitycentre.org.uk

Address: African Community Centre, City Temple, Dyfatty Street, Swansea, SA1 1QQ

Website: www.africancommunitycentre.org.uk

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